What’s Happening at the Surgery
Please be advised that our receptionists have been instructed to ask you for a brief description of why you are calling so that we can prioritise your call and direct you to the most appropriate clinician. Please help by answering their questions.
Pharmacy 2 You, Med Express, UK Meds, Pharmacy Express and Pharmacy Direct
The above companies are not connected to us or our doctors in any way. They are simply private companies providing a prescription delivery service.
You may have received a letter containing our name or an NHS logo delivered to your address offering you free medication delivery, again they are not connected to us and you do not have to use them.
We will continue to provide you with the prescription service as we always have and very much appreciate your loyalty.
Change to our Opening Hours
Our Practice is engaging in a pilot scheme providing improved access to healthcare professionals. Working within a group of eight local practices, between us we are offering Improved Access to healthcare teams through weekday evenings between 18.30 and 20.00 and during selected times at weekend, to registered patients, in different locations on a rotational basis.
In order to provide Improved Acess (IA) for our patients as from Monday 3rd of September 2018 the Lawns Medical Practice will be implementing the following changes:
Reception opening/GP appointments will now be extended to 20.00pm and Nurse Practitioner appointments to 19.00pm. Dispensary will be closing at 18.30pm.*
Tuesday to Friday Evenings
Reception opening/GP/Nurse Practitioner appointments and Dispensary will be closing at 18.30pm.*
*Exceptions apply, ask at practice reception for more details.
Working in conjunction with our locality group to provide improved access.
Open some Saturdays for face to face appointments and GP telephone appointments availabile some Sundays. More coming soon, check with practice reception for more details.
The Lawns Medical Practice Charter Information for patients
For a leaflet with more information click on the icon below
Practice charter patient leaflet
Flu Clinics 2018/2019
For any patients in an at risk group or aged 65 and over. To book your appointment please call 01379 642021 or visit reception.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Lawns CQC Report
To view the latest report click on the link below
There is wheelchair access to the health Centre and the WC has been adapted for physically disabled patients.
Friends and Family Test
We encourage patients to take the Friends and Family Test, this test will be completely anonymous. We welcome your feedback about your experiences at our practice and we strive to make continued improvements to our services.
PALS (Patient Advice and Liason Service)
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers.
For more information click on the link below
If you would like a chaperone present during your consultation please ask at the reception or at any time during your consultation.
If you would like to contact us via email, our address is email@example.com
Complaints & Comments
Please click on the icon below to see further details
Complaints and Comments leaflet
With your consent we share your medical records with other services involved in your health and care. For full details, please see our sharing leaflet
(Site updated 13/01/2019)