A welcome from the Partners
Dr Pantazis, Dr Lawton and Ann Steele give a warm welcome to our patients and visitors. Thank you for looking at our website which we hope will provide you with an overview of the services we offer. Our dedicated team are here to treat those minor ailments that occur as well as providing
specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or booking an appointment.
There is wheelchair access to the health Centre and the WC has been adapted for physically disabled patients.
Tell us what you think of the services we offer through the Friends and Family Test. To register as a patient, you can visit our surgery reception where we will help complete the registration formalities.
If you have any questions or queries please do not hesitate to contact us on 01379 642021
What’s Happening at the Surgery
Festive opening hours
Friday 22nd December-Open as normal
Saturday 23rd December-Closed as normal
Sunday 24th December-Closed as normal
Monday 25th December-Closed
Tuesday 26th December-Closed
Wednesday 27th December-Re opens as normal
Thursday 28th December-Open as normal
Friday 29th December-Open as normal
Saturday 30th December-Closed as normal
Sunday 31st December-Closed as normal
Monday 1st January-Closed
Tuesday 2nd January-Re opens as normal
Important Christmas Medication Notice
Due to the increased workload approaching for the festive season, the dispensary requires longer to process prescriptions.
Please allow a minimum of 72 hours for your prescription to be processed.
The surgery will only be closed an additional three days (Christmas Day, Boxing Day and New years Day) over the festive period so it it not necessary to order/request double amounts of medications.
Thank-you for your continued support.
Wishing you all a Merry Christmas and a Happy New Year.
2023 Flu clinics
Flu is a respiratory illness associated with infection by the influenza virus.
Symptoms include headache, fever, cough, sore throat, aching muscles and joints.
Influenza is caused by a virus, which was first identified in 1933.
-Are you aged 65 or over?
-Are you pregnant, a carer or aged between 18-64 with a medical condition such as heart disease or diabetes?
-Is your child aged 2 or 3 years old on 31st August 2023? The children’s vaccination is given as a nasal spray.
If yes you/they are eligible for a flu vaccine at the surgery.
We have various clinics available… please call reception on 01379 642021 to book your appointment.
For more information on the adult’s vaccine visit…
For more information on the child’s vaccine visit…
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Since the FFT was launched in 2013, millions of patients have submitted feedback. It's used by most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, and patient transport.
Click the link below to see a video explaining the test-
To fill in our questionnaire, either click on the link below or section on our website.
We also have forms at reception if you would like to hand write one.
We now have a practice Facebook page where you can find all the latest practice news and updates. Click on the link below to like and follow our page!
Visit us on Facebook
Here at The Lawns we endeavour to assess the needs of all patients and support them as much as possible. We are committed to making information to patients as easily accessible.
Just some of the things we have available are-
- Large print labels for medication
- Brail on medication boxes
- Guide dogs and support dogs welcome in the practice
- Coloured flowers on all clinic rooms to help with identifying them
- Connections with local support groups
- Hearing loops both at reception and dispensary. These can also be made available in clinicians rooms
- Translator service available
- Vibrating buzzers to let you know the clinician is ready for you go in and a board in the waiting room where your name shows up
- Longer appointment times available
- Communication needs section on our registration form
- Leaflets and posters are available in clear, easy and large font
Please ask reception for more information or if you would like to use any of these.
We are proud to be a ‘Safe Surgery’ for everyone in our community.
All are welcome.
Everyone in the UK has the right to free care from a GP. It means we help to prevent and treat illness early and create a healthier society for everyone.
If you don’t have proof of ID or address, you can still register.
Immigration status or nationality don’t matter -reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.
Click on the link below to view part of this statement in other languages.
In partnership with with Safe Surgeries - Doctors of the World , we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.
Don’t have documents? Don’t worry, click on the link below-
If you wish to register, please speak to a member of staff who can help and support you with the process of registration. Ask reception for an interpreter if you find it difficult to communicate in English
The Lawns Medical Practice is proud to be a Safe Surgery and is committed to providing equal access to our services for everyone in our practice area, regardless of their immigration status.
At The Lawns we-
1. Don’t insist on proof of address documents
2. Don’t insist on proof of identification
3. Never ask to see a visa or proof of immigration status
4. Do what you can to protect patient information
5. Use an interpreter, if needed
6. Display posters and have a noticeboard detracted to reassure patients that our surgery is a safe space
7. Empower our frontline staff with training and an inclusive registration policy
See our translated resources hub by clicking on the link below-
Are You a Carer?
If you are please let us know - we may be able to help you.
We run a Carer's Meeting on the second Thursday of each month at 2 pm. We generally have an interesting speaker followed by an informal chat with other carers. Please ask reception for more details.
Cancer Treatment and Diagnosis
Please use the link below if you would like further information.
Are you concerned about the welfare of a child?
If you are a member of the public you can do this through Norfolk County Council’s Customer Services on 0344 800 8020.
Or click here CADS-Poster-2021.pdf
(Site updated 30/11/2023)