Practice Charter

smiling_patientWhat you can expect from us

We endeavor to:

  • make the care of our patients our first concern
  • treat you politely and considerately
  • respect your dignity and privacy
  • listen to you and respect your view
  • give you information in a form you can understand
  • fully involve you in decisions about your care

What we ask of you

  • We expect you to keep the appointment you have booked and let us know as soon as possible if you cannot attend.
  • To be clean when you attend the surgery .
  • Only use the out of hours services in an emergency.
  • Be courteous to staff. The practice has 'zero tolerance' policy relating to patients who are verbally or physically abusive.
  • Inform us if you are unhappy of any part of the service we provide.
  • Let us know when we have done well.

Please click on the icon below for our Practice Charter Information for Patients Leaflet

Practice Charter Patient Leaflet

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