Lawns Medical Practice
The Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
Statement of Purpose
Health & Social Care Act 2008
Effective Date: 01.04.13
Last Reviewed: 01.08.18
Next Review: April 20
The Lawns Medical Practice
Statement of Purpose
The name and address of the registered provider is Dr Andreas Panatazis, Senior Partner, The Lawns Medical Practice, the Health Centre, Mount Street, Diss, Norfolk IP22 4WG.
Name: Lawns Medical Practice
The Health Centre
Mount Street
Diss
Norfolk
IP22 4WG
Telephone Number: 01379 642021
Fax Number: 01379 641673
Website Address: lawnsgp.com
Practice Code: D82022
CQC Provider ID: 1 - 199715760
CQC Registered Manager: Dr Andreas Pantazis
Practice Manager: Ann Steele
Practice Status: Partnership
Partners: Dr Andreas Pantazis
Dr Nyi Nyi Pe
Dr Kate Lawton
Ann Steele
The Lawns Medical Practice is a three GP and one manager partnership with a full time Nurse Practitioner. The practice has three Practice Nurses and two Health Care Assistant/Phlebotomist.
The practice is located within the Health Centre which it shares with Parish Fields Practice and various community teams. The Health Centre is located in the centre of Diss and is serviced by a pay and display council run car park, with the first hour free of charge.
The practice is located within the Health Centre which it shares with Parish Fields Practice and various community teams. The Health Centre is located in the centre of Diss and is serviced by a pay and display council run car park, with the first hour free of charge.
Aims and Objectives
To provide safe, appropriate, high quality healthcare to our patients
To involve patients in the decision making regarding their care and treatment
To provide advice, screening and support with their healthcare
To promote well-being and disease prevention
To ensure that our surgery building will be welcoming, easy for patients to find their way around and appropriate to the needs of users, including the disabled
To ensure that all clinical areas are cleaned in accordance with Infection Control Standards
To ensure that all Clinicians are qualified and insured accordingly
To ensure that all Clinicians are affiliated to the appropriate bodies
To ensure that patients and staff are treated without prejudice
To operate on a financially sound basis in accordance with legislative requirements
Regulated Activities
The practice offers 5 regulated activities which are all managed by our Registered Manager, Ann Steele:
Treatment of disease, disorder or injury
Surgical procedures
Diagnostic and screen procedures
Maternity and midwifery services
Family planning service
Service Type
We provide GP consultation and GP treatment services. We have a fully trained nursing team with three Practice Nurses and two Health Care Assistants.
Service Users
We operate an open list so patients may register with the practice either as a fully registered patient or as a temporary resident, who is temporarily in the practice area.
Location
The practice is in the middle of Diss and services a wide area including some patients who live in Suffolk. The practice area includes Palgrave, Roydon, Fersfield, Bressingham, Shelfanger, Winfarthing, Gissing, Burston, Scole and Stuston.
The practice is adjacent to a public car part which provides free parking for the first hour and has several disabled parking spaces. The practice is within walking distance of the town centre.
Dispensing
The practice is authorised to dispense medications for those patients who live more than a mile from a pharmacy and this amounts to approximately one third of its registered patients. There are three pharmacies in the town centre.
Building
The Health Centre was purpose built in the 1970’s and accommodates two independent surgeries and a number of community services, including District Nurses, Health Visitors, Physiotherapists, and Podiatrist. All patient services are on the ground floor and are easily accessible. The Health Centre has automatic doors and a disabled toilet. There is a portable hearing loop available.
NHS Services
The practice offers medical services defined in General Medical Services Contract. These services include Essential Services, Additional Services and Enhanced Services:
The practice offers:
Appointments that can be booked in advance and on the day
Telephone consultations with GPs
Outreach Nurse for frail and elderly
Management of Diabetes, Heart Disease, Stroke and Hypertension in Long Term Condition Clinics
Management of Asthma and COPD
Minor Surgery
Phlebotomy
Repeat Prescriptions
Maternity services
Childhood Vaccinations and Immunisations
Cervical screening services
Minor Surgery
Minor Injury service
Referral to other specialist services both community and acute
Spirometry, ECG, Ambulatory BP
Learning Disability Health Checks
NHS Health Checks
Travel advice and vaccination
Home visits for housebound patients
Palliative care
Non-NHS Services
We offer some non-NHS services which are paid for by the patients:
Private medical insurance reports and medicals
HGV medicals
Private travel vaccinations and medications, including Yellow Fever and anti-malarials
Passport signature
Holiday cancellation forms
Fit to travel
Shotgun licence forms
Copying patient notes
Power of Attorney and Mental Capacity
HIV tests for insurance
Out of Hours Care
Out of hours care is provided by IC24.
Translation Service
The practice is able to access the INTRAN translation service for patients who require it. INTRAN is predominately a telephone translation service, however, a translator may be sent to the practice if required. This service is funded by South Norfolk Clinical Commissioning Group.
Practice Booklet, Website and Newsletter
The practice has a booklet which is given to all newly registered patients but is also available on request. It contains information for patients about the practice and the services offered.
The practice has a website which has information for patients. Patients are able to book GP appointments and request repeat prescriptions on this website, provided they have a unique log in and password. The log in will be issued to patients upon verification of photo identification.
The practice prints a quarterly newsletter in conjunction with the Patient Participation Group.
Patient Participation Group
The practice has an established Patient Participation Group (PPG) which meets every second month. The PPG organises the Patient Survey each year and works with the practice to implement and action reasonable changes.
Friends of Diss Health Centre
The Friends of Diss Health Centre is a registered charity which can receive donations from patients for use in the provision of equipment that is beneficial to patient care.
Carers Support Group
This group has been set up by the Lawns Medical Practice and meets on the third Thursday of each month. There is a speaker at each meeting providing information and support on many different topics including dementia, foot care, Power of Attorney, etc, followed by a group discussion with tea and cake.