Consultations are by appointment and can be booked in person, by telephone or online via the following link-
Patients new to the online service will need to collect a login and password details from the surgery in person. Please take identification with you.
Our policy is for anyone requesting an urgent appointment to be given the first available appointment on the same day. Non urgent or routine appointments can be booked in advance with a doctor or nurse of your choice.
During surgery opening hours (08.30 to 18.30*) telephone 01379 642021.
Outside surgery hours telephone 111. The call handler will then take your details and pass them to the ‘On Call Emergency Team’ which consists of doctor, nurse and paramedic. A member of this team (usually the doctor) will telephone you to decide on the most appropriate action. Most calls can be managed by advice over the telephone. Occasionally the health professional may ask you to attend the local emergency base so that they can examine you and occasionally a home visit may be arranged.
Remember in extreme cases dial 999 where ambulance control will alert the doctor as well as send an ambulance.
Your doctor or nurse will be happy to provide advice on the telephone when they are able. The receptionists will not interrupt your doctor or nurse if they are with a patient unless your call is urgent. You may therefore be asked to telephone back or leave a telephone number so that they can return your call when available.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.